Spring 2010 Conference

Registration & Continental Breakfast - Student Community Center, Davidson Room

Network with your colleagues during breakfast.

First Time Attendees Session

An introduction to NJ-NY ACRAO and other resources for anyone new to the profession or the organization.

1A FERPA Questions and Answers

In this session we will discuss student privacy issues that have been raised by colleagues. The cases/concerns will be discussed as well as the proper approach to dealing with the situation. You are encouraged to bring your own questions. Alternatively you may want to email them to the presenter before the meeting.

1B Strategies for migrating to a new student information system : from admission perspective

Migrating to a new student information system is a difficult and often time consuming proposition. Setting up a successful implementation requires the combined efforts of the entire institutional community. This session will begin to discuss the methods and processes that were used to migrate from a homegrown legacy database system to a new industry standard system. Further, the presenters will discuss how these same methods and processes can facilitate your migration.

1C Leveraging Electronic Communications for Success in Admissions

Find out how to increase your yield at every stage in the admissions process by using targeted electronic communications. This session will discuss how to use the various kinds of communications including email, facebook, twitter, and automated question/answer software to achieve all your goals from increasing enrollment to improving profile by establishing a relationship between the student and you. The session will include examples of tracking reports for emails including how to assess which parts of your message are triggering students to act.

1D Implementing Degree Audit

This session will outline the steps taken to implement the Datatel degree audit system at Felician College. Session topics include planning, requirements analysis, coding decisions, and user training. Also addressed are issues related to data conversion and transfer credit. Special problems such as complex sub requirements and implementing co-majors will also be discussed. An open discussion and sharing of ideas relating to any Degree Audit system will be encouraged.

1E The New GI Bill

The Post 9/11 GI Bill is underway. Veterans are coming to your school with high expectations of a paid education and receiving housing and book stipends. What happens after the Admissions Application is accepted? What happens if you are a Yellow Ribbon School? How does your school handle the myriad facets of this program? You will hear the who, what and how as to unravel and manage veterans at your institution.

2A Registrar Issues not Covered by Policies, Procedures, & Practices

Designed for the experienced or new registrar where particular situations and problems need solutions when they are not covered by written policies, procedures, or established practices. Particular situations will include Senior Leader Challenges (“Tiger Teams”), Enrollment, Scheduling, Facilities, Calendars, Withdrawals, Grades, Academic Records, Student Emergency Notification, etc. Following the presentation of described situations, the audience will be encouraged to share special situations that they have confronted. Where possible, reference (s) will be made to available resources concerning best policies, procedures, and practices (e.g. The Registrar’s Guide…. by AACRAO, etc.).

2B National Student Clearinghouse Cracker-Barrel

This cracker-barrel session is an open forum format designed for everyday users of the National Student Clearinghouse. It will allow the attendees the opportunity to share their own experiences while gaining from the knowledge of their peers. Please come and share your success stories and irreplaceable work arounds and, most importantly, bring your questions. Whether you are a new user or an experienced Clearinghouse veteran, all are welcome.

2C Articulation Agreements for the Recruitment and Service of Transfer Students

This session will focus on addressing the unique needs of transfer students by facilitating cooperation between the Admission’s and Registrar’s Office to make their matriculation as seamless as possible. Specific topics include the division of responsibilities in the processing of transfer students across offices, and the use articulation agreements for both recruitment and efficient transfer credit evaluation.

2D The Nuts and Bolts of Customer Service

The paradigm has shifted and the customer's voice will be heard - so we'd better be listening! From making sure policies and procedures include a "value added" approach to not letting our moods take control, this workshop will offer an introduction to customer service concepts and their applications to higher education. Participants will leave feeling enthusiastic about customer service and will learn about customer service training tools to use as they implement programs on their own campuses.

2E Focal Point - Challenges of the Small College Registrar

Working in a small college as a Registrar has both its rewards as well as its challenges. Students regardless of the size of the college or university place the same demands on the Registrars’ Office. We are required to adapt and make due with smaller staffs, and fewer resources while insuring that our students get the same quality service as students find in large colleges and universities. Working in a small college Registrars’ office, how have you insured that your students get the same quality service as our larger counterparts? Bring your ideas, the challenges you face and ways that you have insured that the needs of your students are taken care of in a timely fashion to this open roundtable discussion.

3A Office Morale ... What Can I do to Make a Change?

What is your role in maintaining or improving you Office Morale. What can you do to make a change? How does morale affect not only your office, but everyone with whom you come in contact?

3B SEVIS Overview

Get up to date on the latest issues regarding international students. Topics will include: - the major Visa categories on college campuses - the differences between immigrant and non-immigrant statuses - enrollment requirements for most non-immigrant statuses with special reference to F-1 status

Satisfactory Academic Progress - Is Your Policy Satisfactory?

Registrars typically work with Financial Aid Directors to ensure compliance with federal regulations for Satisfactory Academic Progress. Does your policy comply? Do you have one that's comprehensive? When is the last time you reviewed your policy? Learn how one university worked with its eight schools to review, write and implement their policies. Bring your policy with you so our session can be interactive - heck, bring your Financial Aid director as well!

3D Registrar's Round table

This session will be an opportunity to share with others and exchange ideas about current issues in the Registrar’s Office. Many of us are facing similar issues regarding financial cutbacks and staffing, software migration and upgrades, policy changes and increased reporting. Join us to share strategies and solutions. Bring you questions and some answers.

3E Taming Your Inbox: Outlook 2007/Entourage 2008

As email becomes more and more popular, managing your mail can become quite a daunting task. Using a combination of accounts, filters, alerts and folders you can take control of your inbox and make it work for you rather than against you. This session is for beginners, no materials or preparation required.